Standing Watch

Partner Hub

Training is the beginning.

The Standing Watch Partner Hub gives community partners the resources, refreshers, and practical next steps needed to keep the program active inside their organizations and communities.

Whether you represent a workplace, church, veteran organization, civic group, local business, community gathering place, or another trusted space, this hub is here to help you keep showing up.

Notice. Ask. Stay. Connect.

Already completed or scheduled Standing Watch training? You are in the right place.

New to Standing Watch? Learn about the program.

Welcome

The Line Is All of Us

Standing Watch exists to strengthen the communities around veterans and service members.

Some of us served. Some of us are serving now. Some of us are military family members. Some of us never wore the uniform.

Every one of us can choose to pay attention, stand beside another person, reduce isolation, and help create a connection to support.

Community partners are not expected to become clinicians or manage difficult situations alone. They are asked to become steadier, more prepared, and more useful when someone nearby may be struggling.

“We are not asking communities to become clinicians. We are helping communities become better neighbors to the people who have served them.”

The line holds because we hold it together.

Onboarding

Start Here

A Standing Watch partner does not need to do everything at once. Begin with a few practical actions that make trusted support easier to find and community connection easier to maintain.

  1. 1

    Identify a Standing Watch contact

    Choose one person inside your organization who can receive program updates, coordinate materials, and help schedule future training.

  2. 2

    Review the NASC model

    Make sure key staff, volunteers, or leaders remember the four actions: Notice. Ask. Stay. Connect.

  3. 3

    Display trusted resources

    Place current crisis and veteran-support information somewhere visible and accessible.

  4. 4

    Share the Partner Hub

    Make sure trained participants and appropriate organizational leaders know where to find these resources.

  5. 5

    Choose one practical action

    Select one realistic way your organization can strengthen connection during the next 30 days.

  6. 6

    Schedule a future check-in

    Plan when your organization will review materials, request additional training, or reconnect with The Veterans Phalanx.

Do not collect personal crisis disclosures, medical information, diagnoses, or treatment histories as part of your Standing Watch partnership.

Refresher

Refresh Training

Standing Watch partners are not expected to remember every slide from Tier 1. They should remember the role they can responsibly play.

Notice

Pay attention when something changes.

Look for meaningful shifts in:

Behavior · Communication · Mood · Routine · Connection · Circumstances · Substance use · Expressions of hopelessness or being a burden

Risk factors tell us to pay attention. Warning signs tell us to act.

Ask

Speak directly, clearly, and without judgment.

Suggested language: “Are you thinking about suicide?”

Do not avoid the word suicide when direct concern exists. Asking clearly gives the person an opportunity to answer honestly.

Do not shame, lecture, debate, minimize, use vague euphemisms, or promise secrecy when someone may be in danger.

Stay

Remain calm and present.

Listen. Slow the moment down. Avoid arguing. Avoid making promises you cannot keep.

Do not make the situation about yourself. Do not attempt to manage an armed crisis yourself.

Stay involved while support is being connected when it is safe to do so.

Connect

Help create a real connection to qualified support.

A phone number by itself is not always a connection.

Whenever possible, help the person make the call, send the text, reach a trusted support person, connect with a crisis service, reach an appropriate professional resource, or move toward the next safe step.

Our Lane

  • · Notice concern
  • · Ask directly
  • · Stay steady
  • · Connect to help

Not Our Lane

  • · Diagnose
  • · Provide therapy
  • · Conduct a clinical risk assessment
  • · Investigate
  • · Promise confidentiality
  • · Provide emergency response
  • · Replace professional care

Language

Words Matter

Language can reduce stigma or reinforce it.

Use

  • · Died by suicide
  • · Suicide death
  • · Suicide attempt
  • · Survived a suicide attempt
  • · Thoughts of suicide
  • · Suspected suicide death when the cause is not confirmed

Avoid

  • · Committed suicide
  • · Successful suicide
  • · Failed attempt
  • · Crazy · Weak · Selfish · Attention-seeking
  • · Graphic details or method descriptions
  • · Speculation about motive
  • · Blame

Say the hard thing without adding shame.

Practice

Take Action

What can your organization realistically do this month? Standing Watch partnership should be practical and sustainable. Partners do not need to create a new department or build an elaborate suicide-prevention program. Choose actions that fit the people, capacity, and environment you already have.

Workplaces and Employers

  • Place crisis-resource information in break rooms or employee-resource areas
  • Include trusted resources in employee assistance communications
  • Train supervisors and trusted staff
  • Review how your organization responds when an employee is struggling
  • Create a clear path for private conversations
  • Schedule a future refresher for new staff
  • Avoid pressuring employees to disclose medical or mental health information

Churches and Faith Communities

  • Train clergy, staff, ushers, and trusted volunteers
  • Display current support resources
  • Create low-pressure opportunities for connection
  • Identify professional and crisis resources before they are needed
  • Avoid presenting spiritual support as a replacement for qualified care
  • Check on people after the first wave of attention has passed

Restaurants, Breweries, Coffee Shops, Barbershops & Gathering Places

  • Make resource cards available without requiring someone to ask
  • Train owners, managers, and trusted regular staff
  • Pay attention when a familiar customer’s behavior changes
  • Create a culture where checking on someone is normal
  • Host an occasional Standing Watch training or awareness conversation
  • Do not ask employees to become crisis counselors while working

Veteran and Military Organizations

  • Train members and leadership
  • Review internal support pathways
  • Make resources visible at meetings and events
  • Watch for isolation after transition, loss, illness, retirement, or major life changes
  • Support members without spreading private information
  • Avoid assuming another veteran already knows every available resource

Civic Groups and Local Governments

  • Host community training
  • Include trusted resources in public-facing facilities
  • Identify underserved locations or audiences
  • Support responsible public messaging
  • Build referral relationships before a crisis occurs
  • Help connect local organizations to Standing Watch training

Libraries and Community Centers

  • Display resources in accessible and private locations
  • Train public-facing staff
  • Host educational sessions
  • Maintain a current local resource list
  • Create welcoming spaces that reduce isolation
  • Avoid requiring someone to publicly explain why they need information

Schools and Colleges

  • Coordinate with existing student-support and safety systems
  • Train appropriate staff and adult leaders
  • Share military-connected resources
  • Support student veterans and military families
  • Follow established institutional policies
  • Do not use Standing Watch as a replacement for professional school services

Friends, Families, Neighbors, and Community Members

  • Check in when something changes
  • Ask directly when concern exists
  • Listen without trying to solve everything
  • Help make a connection to support
  • Follow up after the immediate moment
  • Respect privacy
  • Keep showing up

A Good First Month

  • Display one trusted resource
  • Refresh one group on NASC
  • Identify one internal contact
  • Create one opportunity for connection
  • Schedule one future check-in

Materials

Resource Library

Use these resources inside your organization, workplace, gathering place, or community. Standing Watch resources should be shared responsibly and kept current.

Available Now

Standing Watch Program Brief

Web page

A concise introduction to the Standing Watch program, training model, community-readiness mission, prevention, postvention, and partnership.

Veterans Crisis Line Information

Reference

Current crisis-support information for veterans, service members, National Guard and Reserve members, and those who support them.

Resources in Development

Request Printed Materials →

These resources are being written, reviewed, or produced. Partners who need materials in the meantime can request them through the Partner Support form below.

Standing Watch Rack Card (front and back)

In Development

A brief public-facing introduction to Standing Watch and how community partners help strengthen the line.

Community Partner Postvention Guide

In Development

Guidance for businesses, neighbors, community groups, veteran organizations, and local partners responding after a suicide death or suspected suicide death.

Notice. Ask. Stay. Connect. Quick Reference

In Development

A concise refresher on the four actions at the center of Standing Watch.

Words Matter Guide

In Development

Safe, direct, non-stigmatizing language for conversations and communication involving suicide.

Warning Signs Reference

In Development

Practical reasons to act when someone’s behavior, communication, connection, or circumstances change.

Partner First Steps Checklist

In Development

A simple onboarding checklist for organizations beginning their Standing Watch partnership.

Printable Resource Poster

In Development

A calm, readable poster that makes trusted crisis and veteran-support resources easier to find.

Partner Communication Kit

In Development

Approved email, newsletter, and social copy partners can use to explain their participation in Standing Watch.

Standing Watch materials may be shared for community education and partner use. Do not alter crisis-resource information, remove safety language, imply certification, or present The Veterans Phalanx as a crisis provider.

Response

After a Suicide Loss

A suicide death or suspected suicide death can affect family members, friends, coworkers, employees, customers, fellow veterans, service members, students, neighbors, and others throughout a community. A community partner does not have to become the help. A community partner can help someone find it.

Steady. Private. Useful.

In the First Hours

  • Confirm what is actually known
  • Protect the family’s privacy
  • Do not repeat rumors
  • Do not speculate about why the death occurred
  • Do not publicly call the death a suicide if the cause has not been confirmed
  • Identify people who may need direct support
  • Pause before posting
  • Do not use photos without permission
  • Do not announce memorial plans unless the family has made them public or requested help sharing them
  • Share trusted crisis resources when appropriate

Safe Communication — Use

  • · Died by suicide
  • · Suicide death
  • · Loss after suicide
  • · Suspected suicide death when not confirmed

Safe Communication — Avoid

  • · Graphic or method details
  • · Speculation and blame
  • · Dramatic imagery
  • · Turning the loss into a promotional message
  • · Making the organization the center of the response
  • · Fundraising appeals attached to the loss
  • · Tagging family members without permission

A fast post can cause lasting harm. A steady pause can protect people.

Community Partner Postvention Guide

The complete Standing Watch guide for responding after a suicide loss with dignity, privacy, safe communication, practical support, and trusted resources.

Trusted Support

Find Support

Standing Watch helps partners connect people to trusted support. It does not replace professional, clinical, crisis, medical, legal, or emergency services.

National Crisis Support

988 Suicide & Crisis Lifeline

Call or text 988

24/7 free and confidential support.

Veterans Crisis Line

For veterans, service members, National Guard, Reserve, and those who support them.

Veteran and Military Support

  • · Department of Veterans Affairs
  • · Vet Centers
  • · Military OneSource
  • · Local VA resources
  • · Military-connected community resources
  • · Grief and postvention resources

The Veterans Phalanx publishes specific contact information only after verification.

Local Support

The Veterans Phalanx is building a curated local resource guide for the communities served by Standing Watch. Local information must be verified before publication.

Local resource guide in development

Report a Resource Update

The Veterans Phalanx and Standing Watch do not provide crisis counseling or emergency response. We help connect people to trusted support.

Continue

Stay Connected

Standing Watch is built around repeated presence, responsible action, and long-term connection. Use this section to request additional support from The Veterans Phalanx.

Training is the beginning.

Partner Support Request

Tell us what your organization needs. The Veterans Phalanx will follow up to discuss materials, training, resource questions, or future involvement.

Closing

Keep Showing Up

Standing Watch partnership is not measured by how many posters are displayed or how many times an organization mentions the program.

It is measured by whether people are more prepared to notice concern, have a direct conversation, remain steady, and help someone reach support.

The line is all of us.

The line holds because we hold it together.

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